Member Rights and Responsibilities
Members have the right to:
- Receive information about the group, the services it provides, its practitioners and health care providers, and member rights and responsibilities.
- Be treated with respect and recognition of their dignity and privacy.
- Be involved with doctors in decisions about their health care.
- To hear a frank discussion of treatment options that are necessary or appropriate for their health condition, regardless of cost or whether they are covered by insurance.
- To voice complaints or appeals about the complex or the care provided by the complex.
- Provide input into the policies regarding the rights and responsibilities of members of the association.
Responsible members:
- Provide information (to the extent possible) that the health care team and its practitioners and providers need to care for patients.
- Follow the care plan and instructions they have agreed upon with their doctor.
- Understand their health problems and participate in developing mutually agreed treatment goals to the extent possible.
Member Affirmation
- Utilization Management decisions are based solely on the appropriateness of care and services and whether services are insured. The organization does not reward practitioners or other individuals for withholding payment or services. Monetary incentives for utilization management decision makers discourage decisions that lead to low utilization.
- If you would like a copy of the criteria used to determine and approve your health care services, please contact the Member Services Department at (888) 445-0062. The group is only required to provide criteria or rules for the specific procedures or conditions requested.
Optical Center
Name | Service | HOME ADDRESS | PHONE | FAX |
---|---|---|---|---|
Medizen Advanced Imaging | XRAY, US, CT, MRI, MAMMO, QCT | 17305 Brookhurst St. Fountain Valley , CA 92708 |
(714) 968-8998 | (714) 968-8628 |
Laboratory
Address | HOME ADDRESS | PHONE | FAX | Working Hours |
---|---|---|---|---|
CMB Labs | 10703 Progress Way Cypress , CA 90630 |
(714) 657-7369 | (714) 816-1500 | Mon-Fri: 7:00am-6:00pm Sat & Sun: Closed |
CMB Labs | 11100 Warner Ave Suite 204 Fountain Valley , CA 92708 |
(714) 943-3753 (714) 880-3375 |
(714) 979-8889 | Mon-Fri: 8:00am- 4:30pm Sat & Sun: Closed |
CMB Labs | 1950 Sunnycrest Dr. Suite 1600 Fullerton , CA 92835 |
(714) 880-3382 | (714) 446-0122 | Mon-Fri: 7:00am-3:30pm Sat & Sun: Closed |
CMB Labs | 12665 Garden Grove Blvd. Suite 114 Garden Grove , CA 92843 |
(714) 467-0240 (714) 467-0241 |
(714) 467-0246 | Mon-Fri: 7:00am-4:30pm Sat & Sun: Closed |
CMB Labs | 5451 La Palma Ave. Suite 11 La Palma , CA 90623 |
(714) 994-4973 | (714) 994-0202 | Mon-Fri: 9:00am-5:00pm Sat: 7:00am-1:00pm Sun: Closed |
CMB Labs | 1078 Atlantic Ave. Long Beach , CA 90813 |
(562) 628-9270 | (562) 628-9350 | Mon-Fri: 8:00am-5:00pm Sat: 8:00am-1:00pm Sun: Closed |
CMB Labs | 3816 Woodruff Ave. Suite 105 Long Beach , CA 90808 |
(562) 425-3244 | (562) 429-0305 | Mon-Fri: 8:30am-5:00pm Sat & Sun: Closed |
CMB Labs | 6221 Wilshire Blvd Suite 205 Los Angeles , CA 90048 |
(323) 939-9701 | (323) 939-9769 | Mon-Fri: 9:00am-5:30pm Sat & Sun: Closed |
CMB Labs | 12980 Frederick St. Suite E Moreno Valley , CA 92553 |
(951) 243-2600 | (951) 243-6654 | Mon-Fri: 7:30am-5:00pm Sat & Sun: Closed |
CMB Labs | 2621 S. Bristol St. Suite 201 Santa Ana , CA 92704 |
(714) 210-8987 | (714) 210-0328 | Mon-Fri: 8:00am- 5:30pm Sat: 8:00am- 1:00pm Sun: Closed |
CMB Labs | 10301 Bolsa Ave #107 Westminster , CA 92683 |
(714) 839-2523 | (714) 839-2813 | Mon-Fri: 7:00am-4:30pm Sat: 7:00am- 2:00pm Sun: Closed |
CMB Labs | 7631 Wyoming St. Suite 105A Westminster , CA 92683 |
(714) 657-7389 | (714) 657-7388 | Mon, Tues, Thurs, Fri: 7:30am-4:30pm Wed & Sat: 7:30am- 1:30pm Sun: Closed |
Urgent Care Center
Name | HOME ADDRESS | PHONE | Working Hours |
---|---|---|---|
Advance Urgent Medical Group | 1401 W. First St. Suite 101 Santa Ana , CA 92703 |
(714) 542-9700 | Mon-Fri: 8:30am-9:00pm Sat: 8:30am-6:30pm Sun: 9:00am-4:30pm Holidays: 8:30am-4:30pm |
Clineva Urgent Care | 6876 Katella Ave. Cypress , CA 90630 |
(657) 256-5994 | Mon–Sun: 8:00am–8:00pm |
Sunrise Multispecialty Urgent Care | 867 S. Tustin Ave. Orange , CA 92866 |
(714) 771-1420 | Mon-Fri: 7:00am-10:00pm Sat, Sun, Holidays: 9:00am-5:00pm |
Sand Canyon Urgent Care-1 | 15775 laguna Canyon Rd, Suite 100, Irvine , CA 92618 |
(949) 417-0272 | Mon-Fri: 8:00am-8:00pm Sat: 9:00am-5:00pm Sun: 11:00am-5:00pm Closed Holidays |
Sand Canyon Urgent Care-2 | 23521 Paseo De Valencia Suite 101, Laguna Hills , CA 92653 |
(949) 206-4633 | Mon-Fri 8am-8pm Sat 9am-5pm Sun 11am -5pm |
Xpress Urgent Care – 1 | 131 E. 17th St., Costa Mesa , CA 92627 |
(949) 548-8400 | Mon-Fri: 5:00pm-8:00pm Sat-Sun: 8:00am-8:00pm Open All Holidays |
Xpress Urgent Care – 2 | 17612 E. 17th St., Tustin , CA 92780 |
(714) 243-54050 | Mon-Fri: 5:00pm-8:00pm Sat-Sun: 8:00am-8:00pm Open All Holidays |